Angelina Hair Extensions Privacy Policy
Welcome to Angelina Hair Extensions (“Company,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, complete a form, schedule a consultation, purchase products or services, subscribe to communications, or otherwise interact with our business.
By using our website and services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information:
Personal Information
- Full Name
- Email Address
- Mobile Phone Number
- Mailing Address
- Appointment Information
- Hair Consultation Information
- Purchase History
- Payment Information
- Communication Preferences
Automatically Collected Information
- IP Address
- Browser Type
- Device Information
- Geographic Location
- Website Activity
- Pages Viewed
- Referral Sources
- Cookies and Tracking Data
2. How We Use Your Information
We use collected information to:
- Provide requested products and services
- Schedule consultations and appointments
- Respond to inquiries
- Send appointment confirmations and reminders
- Process payments
- Improve customer experience
- Provide customer support
- Send marketing communications
- Send promotional offers
- Deliver SMS notifications
- Deliver email communications
- Comply with legal obligations
- Prevent fraud and abuse
3. SMS Communications & Consent
By providing your mobile phone number through our website, forms, booking pages, surveys, advertisements, or other communication channels, you expressly consent to receive text messages from Angelina Hair Extensions.
These messages may include:
- Appointment confirmations
- Appointment reminders
- Consultation updates
- Customer service notifications
- Promotional offers
- Marketing messages
- Special announcements
- Follow-up communications
SMS Disclosure
- Message frequency may vary.
- Message and data rates may apply.
- Consent is not a condition of purchase.
- You may opt out at any time by replying STOP.
- For assistance, reply HELP or contact us directly.
Messaging consent is collected separately from acceptance of our Terms and Conditions and Privacy Policy. (Twilio Help Center)
4. SMS Opt-Out
You may opt out of SMS communications at any time by:
- Replying STOP to any text message
- Contacting our support team
- Requesting removal through our website
After opting out, you may receive one final confirmation message.
5. SMS Consent Non-Sharing Statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
This includes:
- Phone numbers
- SMS consent records
- SMS opt-in information
- SMS opt-out information
The above information is maintained solely for compliance and communication purposes. (Twilio Help Center)
6. How We Share Information
We may share information with trusted service providers who assist in operating our business, including:
- Payment processors
- Customer relationship management platforms
- Appointment scheduling systems
- Email service providers
- SMS service providers
- Website hosting providers
- Analytics providers
These providers may access information only as necessary to perform services on our behalf.
We do not sell personal information.
7. Cookies and Tracking Technologies
We use:
- Cookies
- Pixels
- Analytics Tools
- Tracking Technologies
These technologies help us:
- Improve website performance
- Analyze website traffic
- Measure marketing effectiveness
- Personalize user experience
Users may disable cookies through browser settings.
8. Data Retention
We retain personal information only as long as necessary to:
- Provide services
- Fulfill contractual obligations
- Maintain legal compliance
- Resolve disputes
- Enforce agreements
When information is no longer required, it is securely deleted or anonymized.
9. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from:
- Unauthorized access
- Disclosure
- Alteration
- Destruction
- Misuse
While we strive to protect your information, no system can guarantee absolute security.
10. Third-Party Services
Our website may contain links to third-party websites and services.
We are not responsible for:
- Third-party privacy practices
- Third-party content
- Third-party security practices
Users should review those policies independently.
11. Children’s Privacy
Our services are not directed toward individuals under the age of 18.
We do not knowingly collect personal information from children.
If such information is discovered, it will be promptly deleted.
12. Your Rights
Depending on applicable laws, you may have the right to:
- Access personal information
- Correct inaccurate information
- Request deletion
- Restrict processing
- Withdraw consent
- Request data portability
To exercise these rights, contact us using the information below.
13. California Privacy Rights
California residents may have additional rights under applicable privacy laws, including rights related to access, deletion, and disclosure of personal information.
14. Changes to This Policy
We reserve the right to modify this Privacy Policy at any time.
Updates will be posted on this page with a revised effective date.
Continued use of our website after changes constitutes acceptance of the revised policy.
15. Contact Information
Angelina Hair Extensions
Website: Angelina Hair Extensions
Email: info@angelinahairextensions.com
Phone: +13058338241
Address: 1239 Alton Rd, Miami Beach, 33139